Digital Transformation

Generative AI: The eCommerce Transformation Engine

Artificial Intelligence, Chatbots, Conversational AI, Digital Transformation, eCommerce, Innovation / By

Juan Seoane – October 22nd, 2024 Predictive Artificial Intelligence has driven the development of eCommerce in recent years through applications for fraud prevention, inventory optimization, and product recommendations. However, with the arrival of Generative AI, we are entering an era of radical transformation that promises to completely redefine how businesses interact with their customers and …

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AI-Powered Virtual Assistants: Does my company need one?

Artificial Intelligence, Business, Chatbots, Conversational AI, Digital Transformation, Innovation, Management, Strategy / By

Juan Seoane – February 27th, 2024 It’s common to find executives interested in exploring how implementing a Virtual Assistant or Chatbot with Artificial Intelligence can positively impact their companies, whether by enhancing the customer or employee experience, boosting sales, or cutting operational costs. The public launch of ChatGPT by OpenAI in November 2022 has certainly …

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Resolve+90% of inquiries from your Prospects and Customers with Conversational AI

Artificial Intelligence, Business, Chatbots, Conversational AI, Digital Transformation, eCommerce, Innovation / By

– by Juan Seoane, July 22nd, 2023. The efficiency and user experience of Chatbots have been subject to prejudices in many cases, and in some instances, these prejudices are well-founded. This is due to a significant percentage of Chatbots failing to provide a satisfactory experience when attempting to solve problems, find relevant information, or conduct …

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